Hotels - Hospitality
Performa services for the hotel industry encapsulate the entire spectrum of need from management company performance, brand building, hotel service and overall performance improvement.
- Concept and Service Architecture
- Pre-opening services
- Upgrading
- People
- Management Company
Architecture
Concept architecture
Interior design
Guest room and restaurant design
Service architecture
Brand
Strategy
Positioning
Branding and communications
Graphic design
Uniforms and all branding elements
Pre-opening services
Service concept and processes
Service manuals
Core standards
Pre-opening training
Management and staff recruitment
Upgrading
Market analysis
Design
Standards upgrade
Service upgrade
Refocusing people through training
People
Guest mindset
Service training
Sales and negotiating training
Leasing
Recruitment
Management Company
Brand
Formation
Growth strategy
Performance improvement